Privacy Policy

This Privacy Policy applies to all games and services developed and operated by Shenzhen PoemCode Technology Co., Ltd. ("we", "us"), including titles published on WeChat Mini Games, Douyin Mini Games and other platforms (such as Magic Pour and Maze & Food), as well as this website (poemcode.com).

Please read this policy carefully before using our games or services. If you do not agree with it, please stop using the relevant services.

We follow the principle of data minimisation and only collect what is necessary to provide our services:

• Basic platform information: when you open a game through WeChat, Douyin or a similar platform, the platform provides us with an anonymous identifier (such as an OpenID) used to save progress, prevent cheating and power leaderboards. We do not receive your nickname, avatar or other profile data unless you explicitly authorise it.
• Game data: level progress, scores, settings and other data directly related to your gameplay.
• Device and log information: device model, operating system version, game version, crash logs and performance data, used to diagnose problems and improve the experience. This information normally cannot identify you on its own.
• We do not collect sensitive personal information such as your real name, government ID numbers, precise location, contacts or call logs.

We use the information we collect only to:

• provide, maintain and improve game features, such as saving and syncing progress;
• diagnose errors and analyse crashes and performance issues;
• measure overall usage (e.g. daily active users, level completion rates) to improve level design;
• comply with laws, regulations and platform rules (including rules on the protection of minors);
• serve other purposes that we clearly explain and you consent to.

Our games run on third-party platforms such as WeChat and Douyin, which process your information under their own privacy policies. To enable advertising, analytics and similar features, we may integrate official platform SDKs or SDKs reviewed by the platform. The data those SDKs collect is governed by their respective privacy policies. We choose partners carefully and require them to comply with applicable laws.

Your information is stored on servers located in the People's Republic of China. We use reasonable technical and organisational measures, such as encrypted transport and access controls, to protect it from unauthorised access, disclosure or alteration. We retain information only as long as necessary for the purposes described here, after which it is deleted or anonymised.

We take the privacy of minors seriously. If you are under 18, please use our games with the guidance of a parent or guardian. We comply with platform rules on play time and spending for minors. If we learn that we have collected personal information from a minor without guardian consent, we will delete it promptly.

You may access, correct or delete your personal information, or withdraw your consent. Because our games rely on platform accounts, you can also revoke authorisation for our games through the authorisation settings of WeChat, Douyin or the relevant platform. To exercise these rights or ask questions, contact us using the details below. We will respond within 15 business days.

We may update this policy from time to time. Updates will be published on this page with a new "last updated" date. For material changes, we will notify you through in-game announcements or similar means.

Company: Shenzhen PoemCode Technology Co., Ltd. (深圳倬玛科技有限公司)

Email: contact@poemcode.com

Website: https://poemcode.com